Our Outreach Programme offers personalised education and support for young people who may find traditional school environments overwhelming or inaccessible. It is designed to help learners rebuild confidence and re-engage with learning in a way that feels safe whilst working towards a positive transition. This may be back into school or attending the Hub.
We provide flexible, student-led sessions that take place in the community, at home or in other agreed safe spaces. Every session is shaped around the learner’s needs, helping them develop new skills, achieve personal goals and take meaningful steps forward at a pace that suits them.
Our Outreach Programme supports:
Learners already attending The Hub who may benefit from additional one-to-one or small-group support outside of the main setting.
Young people who are not currently attending school and prefer to access education solely through outreach sessions.
Whether a learner is preparing to reintegrate into mainstream school, transition into The Hub or simply needs consistent, positive mentoring, our Outreach Programme provides structure, guidance and a truly personalised approach to help them succeed.
Our Outreach team is made up of skilled, caring staff who understand the importance of relational, trauma-informed practice. Each team member:
Has strong experience working with SEND and adapts sessions to suit different learning styles and needs.
Holds an Enhanced DBS, ensuring they are fully vetted to work with children and young people.
Is fully trained in safeguarding and follows our policies and procedures to ensure safety and wellbeing at all times.
Works closely with our Designated Safeguarding Lead (DSL), reporting any concerns promptly and appropriately.
We pride ourselves on creating safe, supportive spaces where learners feel valued, listened to and empowered.
Progress within Outreach is carefully overseen by our Head of Outreach, Sydny, who ensures that learners and staff are supported throughout the journey. This includes:
Monitoring sessions and tracking individual progress to make sure learners remain on the right pathway.
Providing guidance and supervision to staff so sessions remain purposeful and effective.
Meeting with parents and carers whether this is at home or in the community, to discuss progress and discuss the next steps.
Ensuring safeguarding procedures are rigorously followed to maintain a safe, consistent and nurturing experience for every student.
By maintaining a clear overview of each learner’s journey, we can provide the right support at the right time, helping young people grow, achieve and move forward with confidence.
Tuition is best delivered in small groups to gain confidence, peer to peer learning, knowledge and provides a positive learning experience.
We carefully group our learners to make it accessible for all. As a maximum, children and young adults can only attend our setting for 2 days a week.

Operations Manager
I’m Ellie and I have a background in Mental Health Management with a degree in Sociology and Psychotherapy. This has given me a strong understanding of the importance of emotional wellbeing, positive relationships and supporting individuals with a wide range of needs.
As Operations Manager at The Hub, my role involves supporting the day-to-day running of the organisation, working closely with our management team and staff to ensure everything runs smoothly and our learners receive the best possible support.
My background in mental health has shaped my approach to management. I believe that creating a positive, supportive environment is just as important for our staff as it is for our learners. When people feel valued, listened to and supported, they are better equipped to thrive.
I’m passionate about ensuring The Hub continues to be an inclusive and welcoming environment where every young person is recognised as an individual, with their own strengths, abilities and aspirations.
One of the things I find most rewarding about my role is helping to create an environment where our team can do what they do best – support young people, build their confidence and help them achieve their potential.
I’m proud to be part of The Hub and to contribute to an organisation that puts the wellbeing, development and success of its learners at the heart of everything it does.

Director of Finance & DSL
I’m Scott and I have a degree in Sports Science from Loughborough University and am proud to be part of the leadership team at The Hub.
As Director, my role involves overseeing the day-to-day running of The Hub, with a particular focus on financial management, budgeting and ensuring our resources are used effectively.
A key part of my role is helping to ensure The Hub remains financially sustainable, allowing us to continue developing our provision, investing in resources and creating new opportunities for our learners.
I work closely with our management team to support the smooth running of the Hub, making sure we balance the practical and financial aspects of running The Hub with what matters most, providing the best possible experience for our young people.
One of the things I enjoy most about my role is seeing how the work that happens behind the scenes can make a real difference to our learners, whether that’s through new equipment, improved facilities or opportunities they might not otherwise have access to.
I’m incredibly proud to be part of The Hub and to contribute to an organisation that is committed to helping every young person feel supported, valued and able to achieve their potential.

Director of Education, SENDCo & DSL
Hi,
I’m Vanessa, the Founder and Director of Education at The Hub Educational Services CIC, as well as the SENDCo and a Designated Safeguarding Lead.
I founded The Hub because I believe every young person deserves the opportunity to feel understood, supported and successful in their education. I’m passionate about creating an inclusive, nurturing environment where children and young people can build confidence, discover their strengths and achieve things they may never have thought possible.
One of the things I love most about my role is seeing our learners grow in confidence, overcome challenges and celebrate their achievements, however big or small.
I’m incredibly proud of the team we’ve built at The Hub and the difference we strive to make for our learners and their families every day.
For me, The Hub is more than an educational setting. It’s a family where everyone deserves to feel valued, supported and that they belong.